Minimum Standards

This one’s longer than normal – sorry! Thoughts just kept coming, so it’s probably best you put the kettle on first and ensure you have more than a few minutes! And treat yourself to a biscuit – non-chocolate hob nobs are best. There are a lot of conversations occurring nationally at the moment, at operational […]

The Thankless Task

Have you ever been given a piece of work to do or faced some decision in your life where no matter what you do, you’ll be criticised? More than that: the vast majority of people will look at your decision and either criticise or comment that things could have been done differently?! I’ve spent many […]