I’m going to have another period away from blogging new posts – probably a fortnight or so.  This is partly to spend some time trying to make it more useable as a resource; partly to spend some time trying to get it more widely circulated and known about; and I’m coming towards the end of […]

Call handlers are gateways into the police – officers get despatched to almost everything after a call handler answers a 999 call or a 101 non-emergency call and agrees that it is appropriate to send someone. They must ‘grade’ the job to a suitable response time, start the process of getting officers despatched if it […]

Update June 2012 >>> Since writing this article, I have been informed that the figures of people detained in police custody in my force for 2011/12 were just twenty-three … that means over 97% of people detained are going to a healthcare facility.  Greater than my wildest imaginations, frankly. Like many forces and most public […]